If a sickness or handicap ways you would like to keep in touch with us in a specific means, we’ll fit everything in we are able to to simply help.

Many people go to the website are various – particularly when you are looking at revenue. That’s why we supply a selection of options to generate repayments from your own profile, whether it’s finances, cards and even your smart device.

Equivalent uses in terms of getting in touch. Online financial have lower the need to name into a department, make a quick call or fill out a papers kind, but we enjoyed that some individuals however choose those alternatives – and remember, you’ll find the telephone data on our ‘Contact us’ page.

Freedom is essential if an illness or handicap means you can’t correspond with all of us in a particular way, or if perhaps you’d fairly we communicated along with you in a way that much better fits your requirements.

Whatever the communication specifications or preferences, we’ll constantly carry out our far better contain all of them – and we also can be additional accommodating than you might think. Let’s take a look at every tactics we offer.

We can help – if you’d like you to

1st issues first, you may not wish to inform us concerning your wellness – and that’s clearly good. We’re maybe not right here provide medical health advice and then we won’t try to do this.

However if you do elect to inform us, we could making several modifications about how exactly we get in touch with you (as well as how often) to raised suit your needs.

Relax knowing, we’ll always let you know just what we’ll would with any ideas you give us regarding your health and we’ll only ever before utilize it that will help you. And, without a doubt, anything you inform us is often confidential.

How can we let?

To learn more about various ways you can communicate with you, determine a choice that best defines your requirements through the checklist below. We’ll after that show you various available options for your requirements, together with a detailed reason of exactly how each one works.

We don’t like to head to a part I don’t need go to a branch

Should you decide don’t need to see our limbs unconditionally, it is possible to contact us on the web, you can also just give us a call.

I would fairly maybe not chat to anyone I’d rather maybe not talk with somebody

Using the internet Banking is not simply for controlling your bank account making use of a computer or mobile device – it is possible to make use of it in order to get in contact with united states. There is all of us on social media, too.

I’ve trouble getting into or recalling my personal bank information You will find dilemma entering or remembering my personal financial info

If signing into on the web Banking or answering all of our levels security inquiries over the phone is hard for you personally, there are various other ways you can confirm your identification when you need getting in contact.

I’m blind or partly sighted I’m blind or partially sighted

The department associates will usually let if you’re blind or partially sighted, you could buy contact various other techniques.

We have hearing troubles You will find hearing problems

Our branches need a portable hearing-induction cycle and also at the very least one counter situation with a hard and fast cycle, but there are also alternative methods for connected.

We correspond with Brit signal Language We correspond with Brit signal code

We’re truly the only British bank to supply an on-line British signal vocabulary interpreter as soon as you make an appointment with all of us and then we can also setup a face to face BSL or deafblind interpreter with adequate see.

I speak by lip reading We connect by lip reading

We’re delighted for you to lip-read in-branch, you could additionally keep in touch with all of us in other means.

We have speech difficulties or incorporate enhanced and alternate telecommunications You will find address issues or use augmented and renewable communications

We’ll create our very own far better assist in-branch for those who have address problems or make use of an enhanced telecommunications tool, you could correspond with you in other ways also.

Methods for getting contact

To learn more about the variety of methods correspond with us, decide an alternative that greatest talks of your preferences from the checklist below.

Then we’ll explain to you various possibilities for your requirements, in conjunction with a detailed explanation of how each of them works.

Barclays app speak Barclays app speak