Rushmore Loan Management Solutions
Welcome to Rushmore.
Did your loan recently move to us? find out more.
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HANDLE our LOAN ON LINE
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CUSTOMER HELP AND TOOLS
Get responses to the questions you have. Difficulty making repayments? Find home loan help choices.
Loan Payment Alternatives
Pay on the web, by phone, car draft, instantly mail, and several different ways. Get the full story.
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Current clients can login to talk to us or deliver protected communications. Instead spending some time regarding the phone? You are able to achieve us by phone during our company hours.
What happens now?
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Whenever am I going to get my information package from Rushmore?
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Do any regards to my loan modification whenever my loan transfers?
Generally speaking, the regards to your loan will likely not alter as a total results of a transfer of servicing. Rushmore will honor the regards to your loan that have been set up together with your previous servicer, including any repayment that is existing or loan mod to that you simply consented along with your previous servicer. Contact Customer Care toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST when you have concerns.
If for example the loan is owned by Fannie Mae or Freddie Mac, you might achieve customer support for the loan by calling, toll-free, (888) 616-5400, Monday – Friday 8:00AM – 6:00PM CST.
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Will my loan again be transferred?
It’s possible that in the foreseeable future, your loan may be used in another servicer. That decision will be produced because of the master of one’s loan. In the event that servicing of the loan is moved once more, you will get written notification.
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exactly How so when do we make my mortgage repayment to Rushmore Loan Management?
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What are the results into the payment that is automatic had with my previous servicer?
To discover in case your automated payment per month will move to Rushmore, please look at the transfer realize that had been delivered by the previous servicer. The notice will suggest in case your automatic repayment will likely to be moved.
Automated Payment Not Moving:
Should your automatic monthly obligations aren’t moving to Rushmore, after you have the new loan quantity, you can easily setup automatic payment online as soon as you register.
Automated Payment Transferring:
Should your automated monthly payment is utilized in Rushmore by the previous servicer please bear in mind your automated payment per month can’t be modified online. If you wish to alter your automated repayment, merely contact us toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST so we could make those modifications on the phone.
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We delivered my re payment to my past servicer. Will my payment be forwarded?
Yes. Your past servicer will ahead any re payment they get to Rushmore within sixty (60) times after your loan is transmitted, and we’ll credit it to your loan. Following the sixty (60) days, this solution may no further be supplied and any payment provided for your previous servicer might be gone back to you.
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If my loan ended up being moved from Rushmore and I also send my re re re payment for your requirements, will my payment be forwarded to my brand brand new servicer?
Yes. If for example the loan ended up being moved from Rushmore, Rushmore will ahead any payments received within sixty (60) days following the date that is effective of transfer to your brand-new servicer. This service may no longer be provided and any payment received by Rushmore may be returned to you after the sixty (60) days.
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My home loan simply utilized in Rushmore; do i have to contact my insurance carrier?
While your prior servicer will inform your insurance company of this transfer, it really is strongly suggested which you confirm your provider happens to be precisely notified. In the case they didn’t accept notification, please pose a question to your insurance company to improve the mortgagee clause to: Rushmore Loan Management Services LLC, its successors and/or assigns ATIMA PO Box 692409 San Antonio, TX 78269-2409 Note: Please make sure that your Rushmore loan number is roofed on any insurance coverage documents delivered to Rushmore.
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Whenever will my year-end 1098 Mortgage Interest declaration be mailed?
Rushmore is needed to mail the yearly statement that is year-end you by January 31st of each and every 12 months.
How do we get a duplicate of my 1098 interest declaration?
On our web site on the “Year End Statement” tab if you lost your 1098 interest statement, or need an additional copy at a later date, you may access it. It’s also possible to call customer service toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST.
You will find numerous home owners in the loan, you have only reported the attention under one Social Security quantity. Why didn’t you report under both Social safety figures?
Rushmore states interest beneath the primary Social Security that is mortgagor’s quantity. Rushmore doesn’t figure out how the attention is advertised on the taxation return. You ought to look for some help from a tax expert to ensure you may be claiming the amount that is correct. Rushmore just isn’t law practice or income tax consultant, and will not offer taxation advice.
The 1098 year-end statement we received had been reported within my ex-spouse’s title and Social protection quantity. Can it is corrected by you to mirror my title and Social protection quantity?
Rushmore states interest beneath the primary mortgagor’s Social Security quantity. Rushmore will not regulate how the attention is reported online payday loans South Carolina in your income tax return. Any documents that are legal have actually should reflect who may have the proper to claim the attention paid. You really need to look for the assistance of a tax pro to ensure you may be claiming the amount that is correct. Rushmore just isn’t law practice or income tax consultant, and will not offer income tax advice.
