Some people are bashful or just don’t want others to see them. Users are more inclined to speak to anyone who has a photograph inside their profile.

4. Consumer friendliness

On Be2 there is responses to the majority of of the concerns into the detail by detail FAQs section. The FAQs are really easy to find and demonstrably presented. But, there’s absolutely no area on love and relationships. We think this particular aspect would enhance the consumer experience.

4.1 Consumer Service and Contact choices at Be2

Regrettably, customer care appears to be inadequate at Be2 New Zealand. It’s difficult to acquire the contact information as well as the FAQs don’t help there either. The email address for customer support can be acquired in the bottom regarding the web page regarding the main contact part where a hyperlink to a message is supplied. A contact address can also be noted into the conditions and terms, however it’s perhaps not straight away apparent how to locate it. There isn’t any contact number available.

We delivered a message inquiry into the customer care division and received a fairly quick answer but we nevertheless think Be2 could improve customer support contact information. Continue reading “We pointed out that some pages didn’t consist of a photograph, which will be a crucial part of the profile.”